📄 Terms & Conditions
Welcome to SAUVANA! These Terms & Conditions govern your use of our website and services. By accessing or placing an order through our ecommerce platform, you agree to abide by the following terms. Please read them carefully.
🛍️ General Overview
- This website is operated by SAUVANA, an online retail store specializing in fashion apparel, women’s accessories, and related goods.
- By using our site, you agree that you are at least 18 years old or using the site under the supervision of a parent or guardian.
🎯 Product Information
- We strive to display accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.
- Product colors may vary slightly due to screen settings and photography.
💳 Orders & Payments
- All orders are subject to product availability and acceptance.
- Prices listed are in [Currency] and inclusive of applicable taxes unless stated otherwise.
- We accept major payment methods including debit/credit cards, UPI, net banking, and digital wallets.
- Fraudulent transactions may result in order cancellation and account termination.
🚚 Shipping & Delivery
- Orders are typically processed within 7 business days and shipped via trusted courier partners.
- Delivery timelines may vary based on location and availability. Shipping delays due to unforeseen circumstances are not our responsibility.
- Any customs duties or additional fees levied by your country are borne by the customer.
🔄 Returns & Exchanges
- We offer hassle-free returns and exchanges within 7 days of delivery, subject to product condition and eligibility.
- Items must be unused, unwashed, and returned in original packaging with all tags intact.
- Certain categories (such as intimate wear or personalized items) may be non-returnable.
🔐 Privacy & Security
- We are committed to protecting your privacy. All personal data is handled in accordance with our Privacy Policy.
- Your payment information is secured using industry-standard encryption protocols.
❌ Prohibited Activities
You agree not to:
- Use the website for any illegal or unauthorized purpose.
- Copy, reproduce, or exploit any content without written permission.
- Interfere with the site’s security features, data systems, or services.
📌 Intellectual Property
- All content including images, logos, and text on the website is the property of SAUVANA and protected under applicable copyright laws.
- Unauthorized use may result in legal action.
⚖️ Limitation of Liability
- We do not guarantee uninterrupted or error-free access to our site.
- Our liability for any damages related to product use or website access is limited to the value of the item purchased.
🔄 Amendments
- We reserve the right to modify these terms at any time. Updated versions will be posted on the website and will take effect immediately.
📞 Contact Us
For questions, feedback, or support, reach out to us at:
✉️ support@sauvana.com
📞 +91-99999-88888